By default, new accounts are set up to use email verification for all sensitive operations, such as withdrawals and settings changes. Even so, we recommend configuring your cellphone to provide two-factor authentication for your account.

Two-factor authentication can be set up by visiting theĀ security page on your account and following the instructions shown. It will provide an extra layer of security for your account.

Our technical team at 1BTCXE is constantly monitoring the security of our customers' accounts to ensure the highest standards are implemented. If, at any time, you believe that your account has been compromised, please lock your account by visiting the settings page and clicking on the "Lock My Account" button. You can later unlock it on that same page.

It is important to note that 1BTCXE will never ask you to send any of your account details over email. Never input your login details into any page that you accessed through a link that you received through your email. Always make sure to log in at